There was a further issue to the OpenAthens Redirector following the outage this morning. This was due to a sudden increase of traffic against the Redirector after the outage had been resolved.
Users will have seen a 502 error in between 12:12 and 12:58 BST. This issue has since been resolved and we are continuing to monitor all services that have been affected today.
We are continuing to investigate the intermittent login issues relating to the degraded performance on the authentication point. Additionally, we've identified issues relating to generating and using redirector links that is associated with this incident.
Posted Apr 03, 2024 - 11:13 BST
Update
We are continuing to investigate this issue.
Posted Apr 03, 2024 - 10:07 BST
Update
We are continuing to investigate this issue.
Posted Apr 03, 2024 - 10:07 BST
Investigating
We’re looking into an issue that’s affecting the following service(s) for some users.
Authentication Point
Our team is working to understand what has caused the issue and we will update you within the next hour.
Posted Apr 03, 2024 - 09:38 BST
This incident affected: Authentication Point and Redirector.