OpenAthens Status

All Systems Operational

Authentication Point Operational

Authentication API Operational

Authentication broker Operational

Managed Proxy service Operational

OpenAthens Federation Operational

OpenAthens Keystone Operational

Redirector Operational

Wayfinder Operational

MyAthens user portal Operational

Self-registration service Operational

Account Administration website Operational

Administration API Operational

OpenAthens Reporting Operational

SP Dashboard Operational

Service Desk portal Operational

Documentation website Operational

Email services Operational

Service Desk Telephony Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 18, 2025

No incidents reported today.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

Issues with some OpenAthens services

Resolved - Following the resolution and after monitoring our service, we are now confident that this has been resolved.

If you are still having issues then please contact our service desk: https://www.openathens.net/support
Jun 13, 07:47 BST

Monitoring - Our infrastructure and all of the OpenAthens services our now running normally. Our engineering team will continue to monitor the situation closely throughout the night.
Jun 12, 21:40 BST

Identified - We are still experiencing issues with our cloud provider which is affecting certain OpenAthens services. We are monitoring the situation and will provide further updates as the situation evolves.
Jun 12, 20:30 BST

Investigating - We are currently experiencing some issues with our cloud provider which may be affecting certain OpenAthens services. We are investigating and will do all we can to lessen the impact to our customers.
Jun 12, 19:28 BST

Jun 12, 2025

Advisory for OpenAthens customers using custom SAML resources.

Resolved - This incident has been resolved.
Jun 12, 19:22 BST

Identified - Institutional customers using custom SAML resources in OpenAthens should be aware of security vulnerabilities in Shibboleth Service Provider software and SimpleSAML Service Provider software which might affect the vendors they are connecting with.

What you need to do: We suggest institutional customers using custom SAML resources in OpenAthens send these links to their vendors and ask them to confirm their Service Provider software is either unaffected or that the vulnerability has been addressed. To find the resources, please go into the admin area and look at the custom tab within the resource catalogue, you only need to concern yourself with the ones that say SAML.

You can find more information here:
https://shibboleth.net/pipermail/announce/2025-March/000337.html
https://simplesamlphp.org/security/202501-01

For the avoidance of doubt: these vulnerabilities do NOT affect the OpenAthens service. Please direct all queries to the vendors for which your institution is using custom SAML resources in OpenAthens.
Mar 18, 15:18 GMT

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.