Identified - The issue has been identified and a fix is being implemented.
Jan 11, 12:43 GMT
Investigating - Be advised that the Legacy (archive) Statistics platform has now been turned off.

The platform has been superseded by the new Reporting platform which can be accessed via the statistics menu in your Administration interface.

Please contact the OpenAthens Service Desk if you have any queries: https://www.openathens.net/support.php
Jan 11, 12:42 GMT
Authentication Services Operational
Single Sign-On service   ? Operational
MyAthens user portal   ? Operational
Self-registration service   ? Operational
Managed Proxy service   ? Operational
OpenAthens Federation   ? Operational
Wayfinder   ? Operational
OpenAthens Cloud   ? Operational
Administration Services Operational
Account Administration website   ? Operational
Administration API   ? Operational
SP Dashboard   ? Operational
Yum Repository   ? Operational
OpenAthens Reporting   ? Operational
OpenAthens Support Operational
Service Desk   ? Operational
Telephone Support   ? Operational
Service Desk web interface   ? Operational
Email notifications   ? Operational
Documentation website   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Support Services - Maintenance Jan 23, 07:00-09:00 GMT
We will be performing scheduled maintenance on the following service(s):
Service Desk web interface
Documentation website

There could be disruption to services.
Posted on Jan 4, 11:16 GMT
OpenAthens Services - Maintenance Jan 24, 07:00-09:00 GMT
We will be performing scheduled maintenance on the following service(s):
Proxy Service
Reporting User Interface

There could be disruption to services.
Posted on Jan 18, 10:40 GMT
Past Incidents
Jan 23, 2019

No incidents reported today.

Jan 22, 2019

No incidents reported.

Jan 21, 2019

No incidents reported.

Jan 20, 2019

No incidents reported.

Jan 19, 2019

No incidents reported.

Jan 18, 2019

No incidents reported.

Jan 17, 2019

No incidents reported.

Jan 16, 2019
Completed - The scheduled maintenance has been completed.
Jan 16, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 07:01 GMT
Scheduled - We will be undergoing scheduled maintenance to the following service(s):
Redirector
Reporting

No service disruption is expected.
Jan 11, 09:36 GMT
Jan 15, 2019
Completed - The scheduled maintenance has been completed.
Jan 15, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 07:00 GMT
Scheduled - We will be performing scheduled maintenance on the following service(s):
Administration Area

No service disruption is expected.
Jan 11, 09:33 GMT
Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019
Resolved - This incident has been resolved.
Jan 11, 11:00 GMT
Identified - On Tuesday 16th October, at 10:49 AM UK Time we disabled certain legacy SSL connection protocols to enhance the security of our services. This caused issues with some customers running services that unbeknownst to us were dependent on the legacy protocol.
We have reverted the change and will be working with these customers to implement the necessary upgrades to their services before re-applying the change in the near future.
The change was reverted on Tuesday 16th October, at 18:44 PM UK Time.
Oct 18, 11:51 BST
Jan 10, 2019
Completed - The scheduled maintenance has been completed.
Jan 10, 09:01 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 07:00 GMT
Scheduled - We will be performing scheduled maintenance on the following service(s):
[Administration Area]

No service disruption is expected.
Jan 7, 09:49 GMT
Jan 9, 2019
Completed - The scheduled maintenance has been completed.
Jan 9, 09:01 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 07:01 GMT
Scheduled - We will be performing scheduled maintenance on the following service(s):
Service Desk web interface

There could be disruption to services.
Jan 4, 10:47 GMT