All Systems Operational
Authentication Point ? Operational
Authentication API ? Operational
Authentication broker ? Operational
Managed Proxy service ? Operational
OpenAthens Federation ? Operational
OpenAthens Keystone ? Operational
Wayfinder ? Operational
MyAthens user portal ? Operational
Self-registration service ? Operational
Account Administration website ? Operational
Administration API ? Operational
OpenAthens Reporting ? Operational
SP Dashboard ? Operational
Service Desk portal ? Operational
Documentation website ? Operational
Email services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
OpenAthens Upgrade Aug 4, 07:00-09:00 BST
We're performing upgrades on the core infrastructure of the OpenAthens service to keep everything up to date and secure.

Almost all services will be part of this upgrade.

We don't expect any impact to the service but there may be some minor disruption.
Posted on Jul 28, 13:10 BST
OpenAthens Upgrade Aug 6, 06:00-08:00 BST
We're performing upgrades on the following service(s) to keep them up to date and secure.

These services will be affected:
Account Administration website
Administration API

We will do our best to keep it to a minimum but you may see some disruption to the Account Administration website.
Posted on Jul 31, 06:41 BST
Past Incidents
Aug 3, 2020
Completed - The scheduled maintenance has been completed.
Aug 3, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 06:00 BST
Scheduled - We're performing upgrades on the following service(s) to keep them up to date and secure.

These services will be affected:
Account Administration website
Administration API

We will do our best to keep it to a minimum but you may see some disruption to the Account Administration website.
Jul 29, 20:42 BST
Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020
Completed - The scheduled maintenance has been completed.
Jul 30, 06:34 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 06:01 BST
Scheduled - We're performing upgrades on the following service(s) to keep them up to date and secure.

These services will be affected:

Account Administration website
Administration API

We will do our best to keep it to a minimum but you may see some disruption to the service Account Administration website.
Jul 27, 07:11 BST
Jul 29, 2020
Completed - The scheduled maintenance has been completed.
Jul 29, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 08:00 BST
Scheduled - We're performing upgrades on the following service(s) to keep them up to date and secure.

These services will be affected:

Managed Proxy service

We will do our best to keep it to a minimum but you [ may | will ] see some disruption to the service(s)
Jul 23, 17:19 BST
Jul 28, 2020
Completed - The scheduled maintenance has been completed.
Jul 28, 08:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 06:30 BST
Scheduled - We're performing upgrades on the following service(s) to keep them up to date and secure.

These services will be affected:

Service Desk portal

We will do our best to keep it to a minimum but you [ may | will ] see some disruption to the service(s)
Jul 23, 10:10 BST
Jul 27, 2020
Completed - The scheduled maintenance has been completed.
Jul 27, 07:09 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 06:00 BST
Scheduled - We're performing upgrades on the following service(s) to keep them up to date and secure.

These services will be affected:

Account Administration website
Administration API

We will do our best to keep it to a minimum but you may see some disruption to the Account Administration website.
Jul 22, 13:25 BST
Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020

No incidents reported.

Jul 23, 2020
Completed - The scheduled maintenance has been completed.
Jul 23, 06:17 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 06:01 BST
Scheduled - We're performing upgrades on the following service(s) to keep them up to date and secure.

These services will be affected:
Account Administration website
Administration API

We will do our best to keep it to a minimum but you may see some disruption to the Account Administration website.
Jul 20, 07:23 BST
Jul 22, 2020

No incidents reported.

Jul 21, 2020
Completed - The scheduled maintenance has been completed.
Jul 21, 06:49 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 06:03 BST
Scheduled - We're performing upgrades on the following service(s) to keep them up to date and secure.

These services will be affected:
Account Administration website
Administration API

We will do our best to keep it to a minimum but you may see some disruption to the service(s)
Jul 16, 09:04 BST
Jul 20, 2020

No incidents reported.