All Systems Operational
Authentication Services Operational
Single Sign-On service   Operational
MyAthens user portal   Operational
Self-registration service   Operational
Managed Proxy service   Operational
OpenAthens Federation   Operational
Wayfinder Discovery service   Operational
OpenAthens Cloud   Operational
Administration Services Operational
Account Administration website   Operational
Administration API   Operational
SP Dashboard   Operational
OpenAthens Downloads website   Operational
Yum Repository   Operational
OpenAthens reporting and statistics   Operational
OpenAthens Support Operational
Service Desk   Operational
Telephone Support   Operational
Service Desk web interface   Operational
Email notifications   Operational
Documentation website   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Authentication Services Maintenance Sep 25, 07:00-09:00 BST
We will be undergoing scheduled maintenance to one or more of our authentication services during this time. No service disruption is expected.
Posted on Sep 20, 15:15 BST
Past Incidents
Sep 23, 2018

No incidents reported today.

Sep 22, 2018

No incidents reported.

Sep 21, 2018

No incidents reported.

Sep 20, 2018
Urgent OASP software update required
Resolved - This incident has been resolved.
Sep 20, 12:56 BST
Identified - Due to changes in an upcoming release of the Chrome browser we need to put in place a re-issued SSL certificate for the OpenAthens Publisher Dashboard at sp.openathens.net. This will require an update to the trust store in your implementation of the OpenAthens SP software to enable it to continue downloading configurations.

Failure to make this change by Friday 21 September 2018 will cause your OpenAthens SP software to stop functioning. This in turn will disable access to your content for customers registered in the OpenAthens Federation, the UK Access Management Federation and any other access management federation OpenAthens SP is configured to use.

.Net versions of the software are not affected. Any other versions should by updated via your normal means. If you require instructions or assistance with this process please contact our service desk at athenshelp@eduserv.org.uk
Aug 30, 14:57 BST
Authentication Services Incident
Resolved - This incident has been resolved.
Sep 20, 10:45 BST
Investigating - We are currently investigating an issue with one or more of our authentication services.

Select incident title for further details.
Sep 20, 09:23 BST
Authentication Services Maintenance
Completed - The scheduled maintenance has been completed.
Sep 20, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 07:00 BST
Scheduled - We will be undergoing scheduled maintenance to one or more of our authentication services during this time. There could be disruption to services.
Sep 10, 15:52 BST
Administration Services Maintenance
Completed - The scheduled maintenance has been completed.
Sep 20, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 07:00 BST
Scheduled - We will be undergoing scheduled maintenance to one or more of our administration services during this time. There could be disruption to services.
Sep 10, 13:03 BST
Sep 19, 2018

No incidents reported.

Sep 18, 2018
Administration Services Maintenance
Completed - The scheduled maintenance has been completed.
Sep 18, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 07:00 BST
Scheduled - We will be undergoing scheduled maintenance to one or more of our administration services during this time. There could be disruption to services.
Sep 10, 15:53 BST
Authentication Services Maintenance
Completed - The scheduled maintenance has been completed.
Sep 18, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 07:00 BST
Scheduled - We will be undergoing scheduled maintenance to one or more of our authentication services during this time. There could be disruption to services.
Sep 10, 13:04 BST
Sep 17, 2018

No incidents reported.

Sep 16, 2018
OpenAthens reporting and statistics
Resolved - This incident has been resolved.
Sep 16, 23:02 BST
Update - We are continuing to investigate this issue.
Sep 16, 10:41 BST
Investigating - The issue is currently being investigated.
Sep 16, 10:40 BST
Service Desk web interface
Resolved - This incident has been resolved.
Sep 16, 23:02 BST
Investigating - The issue is currently being investigated.
Sep 16, 10:43 BST
Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018
Support Services Incident
Resolved - We are currently investigating an issue with one or more of our support services.

Select incident title for further details.
Sep 12, 22:39 BST
Authentication Services Incident
Resolved - This incident has been resolved.
Sep 12, 17:55 BST
Update - http://go.openathens.net URLs are experiencing intermittent outages. We continue to investigate the cause.
Sep 10, 09:45 BST
Investigating - We are currently investigating an issue with one or more of our authentication services.

Select incident title for further details.
Sep 10, 09:45 BST
Sep 11, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.

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