All Systems Operational
Authentication Point ? Operational
Authentication API ? Operational
Authentication broker ? Operational
Managed Proxy service ? Operational
OpenAthens Federation ? Operational
OpenAthens Keystone ? Operational
Wayfinder ? Operational
MyAthens user portal ? Operational
Self-registration service ? Operational
Account Administration website ? Operational
Administration API ? Operational
OpenAthens Reporting ? Operational
SP Dashboard ? Operational
Service Desk portal ? Operational
Documentation website ? Operational
Email services ? Operational
Service Desk Telephony Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
OpenAthens Upgrade Jan 30, 2023 06:00-08:00 GMT
We're performing upgrades on the following services to keep them up to date and secure.

These services will be affected:
Account Administration website
Administration API

We will do our best to keep it to a minimum but you may see some disruption to the Account Administration website.
Posted on Jan 23, 2023 - 09:01 GMT
OpenAthens Upgrade Feb 1, 2023 06:00-08:00 GMT
We're performing upgrades on the following services to keep them up to date and secure.

These services will be affected:
Account Administration website
Administration API
Authentication Point
Authentication API

We will do our best to keep it to a minimum but you may see some disruption to the service.
Posted on Jan 27, 2023 - 10:40 GMT
Past Incidents
Jan 27, 2023

No incidents reported today.

Jan 26, 2023
OpenAthens Upgrade
Completed - The scheduled maintenance has been completed.
Jan 26, 07:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 06:00 GMT
Scheduled - We're performing upgrades on the following services to keep them up to date and secure.

These services will be affected:
Account Administration website
Administration API

We will do our best to keep it to a minimum but you may see some disruption to the Account Administration website.
Jan 23, 06:43 GMT
Jan 25, 2023
Degradation Of Service - P2
Resolved - We have confirmed that this incident has been resolved.
Jan 25, 11:30 GMT
Monitoring - We’re looking into an issue that’s affecting the following service for some users.

Authentication API

Some users that logged in between 7:15am and 10:00am GMT may have experienced a Bad Request error. We have applied a fix to this issue and access has been restored for these users. We are monitoring this situation to confirm this incident has been fully resolved.
Jan 25, 10:29 GMT
OpenAthens Upgrade
Completed - The scheduled maintenance has been completed.
Jan 25, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 07:01 GMT
Scheduled - We're performing upgrades on the following services to keep them up to date and secure.

These services will be affected:

Authentication Point
Authentication API
Account Administration website
Administration API

We will do our best to keep it to a minimum but you will see some disruption to the services.
Jan 19, 09:57 GMT
Jan 24, 2023
OpenAthens Upgrade
Completed - The scheduled maintenance has been completed.
Jan 24, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 08:00 GMT
Scheduled - We're performing upgrades on the following service to keep them up to date and secure.

These services will be affected:

Managed Proxy service

We will do our best to keep it to a minimum but you may see some disruption to the service.
Jan 19, 14:53 GMT
OpenAthens Upgrade
Completed - The scheduled maintenance has been completed.
Jan 24, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 07:00 GMT
Scheduled - We're performing upgrades on the following services to keep them up to date and secure.

These services will be affected:

Authentication Point
Authentication API

We will do our best to keep it to a minimum but you may see some disruption to the services.
Jan 19, 09:30 GMT
Jan 23, 2023
OpenAthens Upgrade
Completed - The scheduled maintenance has been completed.
Jan 23, 08:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 06:00 GMT
Scheduled - We're performing upgrades on the following services to keep them up to date and secure.

These services will be affected:
Account Administration website
Administration API

We will do our best to keep it to a minimum but you may see some disruption to the Account Administration website.
Jan 17, 15:39 GMT
Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023
OpenAthens Upgrade
Completed - The scheduled maintenance has been completed.
Jan 18, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 07:00 GMT
Scheduled - We're performing upgrades on the essential backbone of the OpenAthens service to keep everything up to date and secure. This includes all of our key services as outlined here.

We will do our best to keep it to a minimum but you may see some disruption to the OpenAthens service
Jan 6, 15:00 GMT
Jan 17, 2023
OpenAthens Upgrade
Completed - The scheduled maintenance has been completed.
Jan 17, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 08:00 GMT
Scheduled - We're performing upgrades on the essential backbone of the OpenAthens service to keep everything up to date and secure. This includes all of our key services as outlined here.

We will do our best to keep it to a minimum but you may see some disruption to the OpenAthens service
Jan 11, 11:46 GMT
OpenAthens Upgrade
Completed - The scheduled maintenance has been completed.
Jan 17, 08:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 06:00 GMT
Scheduled - We're performing upgrades on the following services to keep them up to date and secure.

These services will be affected:
Account Administration website
Administration API

We will do our best to keep it to a minimum but you may see some disruption to the Account Administration website.
Jan 11, 11:59 GMT
Jan 16, 2023
OpenAthens Upgrade
Completed - The scheduled maintenance has been completed.
Jan 16, 09:01 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 07:00 GMT
Scheduled - We're performing upgrades on the essential backbone of the OpenAthens service to keep everything up to date and secure. This includes all of our key services as outlined here.

We will do our best to keep it to a minimum but you may see some disruption to the OpenAthens service
Jan 6, 14:59 GMT
Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.

Jan 13, 2023

No incidents reported.

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