All Systems Operational
Authentication Services Operational
Single Sign-On service ? Operational
MyAthens user portal ? Operational
Self-registration service ? Operational
Managed Proxy service ? Operational
OpenAthens Federation ? Operational
OpenAthens Wayfinder ? Operational
OpenAthens Keystone ? Operational
Administration Services Operational
Account Administration website ? Operational
Administration API ? Operational
SP Dashboard ? Operational
Yum Repository ? Operational
OpenAthens Reporting ? Operational
OpenAthens Support Operational
Service Desk ? Operational
Telephone Support ? Operational
Service Desk web interface ? Operational
Email notifications ? Operational
Documentation website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Support Services - Maintenance May 21, 07:00-09:00 BST
We will be performing scheduled maintenance on the following service(s):
Documentation website

There could be disruption to services.
Posted on May 15, 11:08 BST
Authentication Services - Maintenance May 23, 08:00-09:00 BST
We will be performing scheduled maintenance on the following service(s):
Managed Proxy service

There could be disruption to services.
Posted on May 20, 14:35 BST
Administration Services - Maintenance Jun 1, 10:30-18:00 BST
We will be performing scheduled maintenance on the following service(s):
Account Administration website

This service will be unavailable during the maintenance period.
Posted on May 20, 14:02 BST
Past Incidents
May 20, 2019
Service Desk web interface - Major Outage
Resolved - Service has been restored, further investigation is required to determine the root cause.
May 20, 05:06 BST
Investigating - We are currently experiencing a major outage with the following service(s):
Service Desk web interface

Further investigation is underway, and we will aim to provide more information in the next hour.
May 20, 04:48 BST
May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019
Authentication Services - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
May 14, 10:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 09:07 BST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 14, 09:07 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 09:00 BST
Scheduled - We are performing essential maintenance on the OpenAthens Proxy service and it is taking longer than expected. We hope to have the service restored shortly.
May 14, 08:59 BST
May 13, 2019
Authentication Services - Maintenance
Completed - The scheduled maintenance has been completed.
May 13, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 07:00 BST
Scheduled - We will be performing scheduled maintenance on the following service:
Managed Proxy service

There could be disruption to service.
May 9, 15:49 BST
May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019
Service Desk web interface - Major Outage
Resolved - Service has been restored, further investigation is required to determine the root cause.
May 10, 06:48 BST
Investigating - We are currently experiencing a major outage with the following service:
Service Desk web interface

Further investigation is underway, and we will aim to provide more information in the next hour.
May 10, 06:31 BST
May 9, 2019
Managed Proxy service - Maintenance
Completed - The scheduled maintenance has been completed.
May 9, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 08:00 BST
Scheduled - We will be performing scheduled maintenance on the following service:
Managed Proxy service

There could be some disruption to the service.
May 7, 07:25 BST
May 8, 2019

No incidents reported.

May 7, 2019

No incidents reported.

May 6, 2019

No incidents reported.

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