All Systems Operational

Authentication Point Operational
Authentication API Operational
Authentication broker Operational
Managed Proxy service Operational
OpenAthens Federation Operational
OpenAthens Keystone Operational
Redirector Operational
Wayfinder Operational
MyAthens user portal Operational
Self-registration service Operational
OpenAthens Compass dashboard Operational
Administration API Operational
OpenAthens Reporting Operational
SP Dashboard Operational
Service Desk portal Operational
Documentation website Operational
Email services Operational
Service Desk telephony Operational
OpenAthens Connect dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 20, 2026

Service Outage - All Services P1
Resolved - We're happy to confirm our OpenAthens products are now back online following today's Google Cloud infrastructure incident. We'll continue to monitor performance closely.
Oct 20, 13:48 BST
Update - We're sorry for the continued disruption. We continue to work with our hosting provider, but there has been no change in service status from their side at this time. We're following their guidance and actively exploring all available options to support the restoration of our products.
Oct 20, 12:06 BST
Update - We're sorry for the disruption. We are continuing to work with our hosting provider but there is currently no change in the status of the service.
Oct 20, 10:41 BST
Update - We are continuing to monitor but there is currently no change in the status of the service.
Oct 20, 09:35 BST
Update - Our cloud provider is still experiencing issues and we are continuing to monitor. We will provide further updates as soon as we have more information.
Oct 20, 08:32 BST
Monitoring - We’re looking into an issue that's preventing OpenAthens users from accessing OpenAthens services.

The outage is due to an issue with our infrastructure cloud provider.

The issue started at 07:07 UK time

We will continue to monitor and will update you within the next hour.
Oct 20, 07:35 BST

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

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