All Systems Operational

Authentication Point ? Operational
Authentication API ? Operational
Authentication broker ? Operational
Managed Proxy service ? Operational
OpenAthens Federation ? Operational
OpenAthens Keystone ? Operational
Redirector ? Operational
Wayfinder ? Operational
MyAthens user portal ? Operational
Self-registration service ? Operational
Account Administration website ? Operational
Administration API ? Operational
OpenAthens Reporting ? Operational
SP Dashboard ? Operational
Service Desk portal ? Operational
Documentation website ? Operational
Email services ? Operational
Service Desk Telephony Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 18, 2025

No incidents reported today.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025
Resolved - Following the resolution and after monitoring our service, we are now confident that this has been resolved.

If you are still having issues then please contact our service desk: https://www.openathens.net/support

Jun 13, 07:47 BST
Monitoring - Our infrastructure and all of the OpenAthens services our now running normally. Our engineering team will continue to monitor the situation closely throughout the night.
Jun 12, 21:40 BST
Identified - We are still experiencing issues with our cloud provider which is affecting certain OpenAthens services. We are monitoring the situation and will provide further updates as the situation evolves.
Jun 12, 20:30 BST
Investigating - We are currently experiencing some issues with our cloud provider which may be affecting certain OpenAthens services. We are investigating and will do all we can to lessen the impact to our customers.
Jun 12, 19:28 BST
Jun 12, 2025
Resolved - This incident has been resolved.
Jun 12, 19:22 BST
Identified - Institutional customers using custom SAML resources in OpenAthens should be aware of security vulnerabilities in Shibboleth Service Provider software and SimpleSAML Service Provider software which might affect the vendors they are connecting with.

What you need to do: We suggest institutional customers using custom SAML resources in OpenAthens send these links to their vendors and ask them to confirm their Service Provider software is either unaffected or that the vulnerability has been addressed. To find the resources, please go into the admin area and look at the custom tab within the resource catalogue, you only need to concern yourself with the ones that say SAML.

You can find more information here:
https://shibboleth.net/pipermail/announce/2025-March/000337.html
https://simplesamlphp.org/security/202501-01

For the avoidance of doubt: these vulnerabilities do NOT affect the OpenAthens service. Please direct all queries to the vendors for which your institution is using custom SAML resources in OpenAthens.

Mar 18, 15:18 GMT
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.