OpenAthens is back to normal.
Oct 19, 13:51 BST
We have now fixed the issue by restarting the relevant parts of the service. Everything’s working as expected and all services are up and running.
We’re keeping a close eye on things and still investigating a root cause of the error.
Oct 19, 12:49 BST
We are continuing to investigate this issue.
Oct 19, 12:29 BST
We’re currently investigating issues that are preventing our users from accessing the OpenAthens service as a matter of the highest priority. We will provide further updates within the next hour or sooner if we make any significant progress.
Oct 19, 12:25 BST