All Systems Operational
Authentication Services Operational
Single Sign-On service ? Operational
MyAthens user portal ? Operational
Self-registration service ? Operational
Managed Proxy service ? Operational
OpenAthens Federation ? Operational
OpenAthens Wayfinder ? Operational
OpenAthens Keystone ? Operational
Administration Services Operational
Account Administration website ? Operational
Administration API ? Operational
SP Dashboard ? Operational
Yum Repository ? Operational
OpenAthens Reporting ? Operational
OpenAthens Support Operational
Service Desk ? Operational
Telephone Support ? Operational
Service Desk web interface ? Operational
Email notifications ? Operational
Documentation website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
OpenAthens Services - Maintenance Jan 27, 06:00-09:00 GMT
We will be undergoing scheduled maintenance to the following services:
OpenAthens Wayfinder
Account Administration website

No service disruption is expected.
Posted on Jan 21, 13:19 GMT
Authentication Services - Maintenance Jan 28, 06:00-09:00 GMT
Update - We will be undergoing scheduled maintenance during this time.
Jan 23, 16:08 GMT
Scheduled - We will be performing scheduled maintenance on the following service(s):
Single Sign-On service
Managed Proxy service

No service disruption is expected.
Jan 21, 16:29 GMT
Past Incidents
Jan 25, 2020

No incidents reported today.

Jan 24, 2020

No incidents reported.

Jan 23, 2020
OpenAthens Services - Major Outage
Resolved - The issue has been resolved and the service has been stable for a number of hours.
Jan 23, 09:49 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 22, 22:35 GMT
Investigating - We are currently experiencing a major outage affecting multiple services.

Please be assured that a full investigation is currently underway, and we will aim to provide more information in the next hour.
Jan 22, 22:22 GMT
OpenAthens Services - Emergency Maintenance - Service Desk web interface and Documentation website
Completed - The scheduled maintenance has been completed.
Jan 23, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 06:00 GMT
Scheduled - We will be performing emergency maintenance on the following services:
Service Desk web interface
Documentation website


There will be a brief disruption to the services.
Jan 22, 20:53 GMT
Authentication Services - Maintenance
Completed - The scheduled maintenance has been completed.
Jan 23, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 06:00 GMT
Scheduled - We will be performing scheduled maintenance on the following service(s):
Single Sign-On service
Managed Proxy service

No service disruption is expected.
Jan 20, 10:53 GMT
Jan 22, 2020
OpenAthens Services - Maintenance
Completed - The scheduled maintenance has been completed.
Jan 22, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 06:01 GMT
Scheduled - We will be undergoing scheduled maintenance to the following services:
OpenAthens Wayfinder
OpenAthens Keystone
SP Dashboard

No service disruption is expected.
Jan 17, 15:18 GMT
Jan 21, 2020
OpenAthens Services - Maintenance
Completed - The scheduled maintenance has been completed.
Jan 21, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 06:01 GMT
Scheduled - We will be performing scheduled maintenance on the following services:
MyAthens user portal
Self-registration service
Account Administration website
Administration API
OpenAthens Reporting

There could be disruption to these services.
Jan 16, 19:38 GMT
Jan 20, 2020
OpenAthens Services - Maintenance
Completed - The scheduled maintenance has been completed.
Jan 20, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 06:01 GMT
Scheduled - We will be undergoing scheduled maintenance to the following services:
OpenAthens Wayfinder
OpenAthens Keystone
SP Dashboard

No service disruption is expected.
Jan 15, 14:31 GMT
Authentication Services - Maintenance
Completed - The scheduled maintenance has been completed.
Jan 20, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 06:01 GMT
Scheduled - We will be performing scheduled maintenance on the following service:
Managed Proxy service

There could be disruption to service.
Jan 15, 09:50 GMT
Authentication Services - Maintenance
Completed - The scheduled maintenance has been completed.
Jan 20, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 06:01 GMT
Scheduled - We will be performing scheduled maintenance on the following service(s):
Single Sign-On service

No service disruption is expected.
Jan 13, 14:31 GMT
Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020
Administration Services - Maintenance
Completed - The scheduled maintenance has been completed.
Jan 16, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 06:00 GMT
Scheduled - We will be performing scheduled maintenance on the following service:
Account Administration website

There could be some minor disruption to this service.
Jan 13, 12:56 GMT
OpenAthens Services - Maintenance
Completed - The scheduled maintenance has been completed.
Jan 16, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 06:00 GMT
Scheduled - We will be performing scheduled maintenance on the following services:
OpenAthens Keystone
OpenAthens Wayfinder
SP Dashboard

There could be disruption to the services.
Jan 13, 08:18 GMT
Jan 15, 2020
Managed Proxy service - Maintenance
Completed - The scheduled maintenance has been completed.
Jan 15, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 06:00 GMT
Scheduled - We will be performing scheduled maintenance on the following service:
Managed Proxy service

There could be some brief disruption to the service.
Jan 10, 11:56 GMT
Jan 14, 2020
Authentication Services - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Jan 14, 13:08 GMT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 14, 11:31 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 11:30 GMT
Scheduled - We will be performing scheduled maintenance on the following service:
Managed Proxy service

Minor disruption is expected.
Jan 14, 10:30 GMT
Jan 13, 2020
Proxy Service - Major Outage
Resolved - The service is now stable and is confirmed to be restored.
Jan 13, 16:26 GMT
Monitoring - Service has been restored. We are continuing to monitor the service.
Jan 13, 16:02 GMT
Investigating - We are currently experiencing a major outage with the following service:
Managed Proxy service

Users are experiencing a high number of 503 errors. Further investigation is underway, and we will aim to provide more information in the next hour.
Jan 13, 15:55 GMT
Administration Services - Maintenance
Completed - The scheduled maintenance has been completed.
Jan 13, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 06:00 GMT
Scheduled - We will be performing scheduled maintenance on the following service:
Account Administration website

There could be minor disruption to this service.
Jan 8, 16:06 GMT
Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

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