All Systems Operational
Authentication Services Operational
Single Sign-On service ? Operational
MyAthens user portal ? Operational
Self-registration service ? Operational
Managed Proxy service ? Operational
OpenAthens Federation ? Operational
OpenAthens Wayfinder ? Operational
OpenAthens Keystone ? Operational
Administration Services Operational
Account Administration website ? Operational
Administration API ? Operational
SP Dashboard ? Operational
Yum Repository ? Operational
OpenAthens Reporting ? Operational
OpenAthens Support Operational
Service Desk ? Operational
Telephone Support ? Operational
Service Desk web interface ? Operational
Email notifications ? Operational
Documentation website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Administration Services - Maintenance Aug 27, 07:00-09:00 BST
We will be performing scheduled maintenance on the following service(s):
SP Dashboard

There could be disruption to services.
Posted on Aug 22, 15:41 BST
Support Services - Maintenance Aug 28, 07:00-09:00 BST
We will be performing scheduled maintenance on the following service(s):
Service Desk

There could be disruption to services.
Posted on Aug 22, 15:45 BST
Past Incidents
Aug 23, 2019

No incidents reported today.

Aug 22, 2019
OpenAthens Services - Maintenance
Completed - The scheduled maintenance has been completed.
Aug 22, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 07:00 BST
Scheduled - We will be performing scheduled maintenance on the following services:
Single Sign-On service
Account Administration website

There could be some disruption to these services.
Aug 16, 13:59 BST
Service Desk web interface - Major Outage
Resolved - We have identified and resolved the issues with our Service Desk interface.
Aug 22, 07:43 BST
Investigating - We are currently experiencing a major outage with the following service:
Service Desk web interface

Further investigation is underway, and we will aim to provide more information in the next hour.
Aug 22, 07:03 BST
Aug 21, 2019
Authentication Services - Maintenance
Completed - The scheduled maintenance has been completed.
Aug 21, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 07:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Aug 16, 14:05 BST
Update - We will be undergoing scheduled maintenance during this time.
Aug 16, 14:04 BST
Scheduled - We will be performing scheduled maintenance on the following service:
Single Sign-On service

There could be some disruption to the service.
Aug 16, 13:57 BST
Aug 20, 2019
Authentication Services - Managed Proxy service maintenance
Completed - The scheduled maintenance has been completed.
Aug 20, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 07:00 BST
Scheduled - We will be performing scheduled maintenance on the following service:
Managed Proxy service

There could be disruption to the service.
Aug 15, 13:38 BST
Aug 19, 2019
Service Desk web interface - Service Outage
Resolved - This incident has been resolved.
Aug 19, 07:57 - 08:42 BST
Aug 19, 08:50 BST
Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019
OpenAthens Services - Maintenance
Completed - The scheduled maintenance has been completed.
Aug 14, 09:11 BST
Scheduled - We will be undergoing scheduled maintenance to the following service(s):
Single Sign-On service
Account Administration website
Administration API

No service disruption is expected.
Jul 15, 09:27 BST
Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

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