All Systems Operational
Authentication Point ? Operational
Authentication API ? Operational
Authentication broker ? Operational
Managed Proxy service ? Operational
OpenAthens Federation ? Operational
OpenAthens Keystone ? Operational
Redirector ? Operational
Wayfinder ? Operational
MyAthens user portal ? Operational
Self-registration service ? Operational
Account Administration website ? Operational
Administration API ? Operational
OpenAthens Reporting ? Operational
SP Dashboard ? Operational
Service Desk portal ? Operational
Documentation website ? Operational
Email services ? Operational
Service Desk Telephony Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 16, 2024

No incidents reported today.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024
Resolved - Following the fix at 14:55 BST and after monitoring our service, we are now confident that this has been resolved.

If you are still having issues then please contact our service desk: https://www.openathens.net/support

Jun 7, 17:03 BST
Monitoring - We have now fixed the issue, everything is working as expected and all services are up and running.

We are keeping a close eye on things, if the situation changes we will keep you up to date.

If you are still having issues then please contact our service desk team: https://www.openathens.net/support

Jun 7, 14:55 BST
Update - We are aware of an intermittent issue where the Identity Providers panel may not show the correct settings when viewing a connection in the Service Provider dashboard. If a connection is saved in this state it could remove access for the Service Provider to the federations that they were previously a part of. We advise Service Providers against updating your connections until the issue has been rectified.

Who this affects
Service Providers & End users

How this may impact you
Connections affected by this issue will mean content won't be available to the Service Provider's customers in the federations that are no longer selected.

Jun 7, 08:56 BST
Identified - We’re aware of an issue in the SP Dashboard:

When an Identity Provider federation is toggled and saved, the user interface fails to display the actual underlying data upon page refresh.

Jun 6, 18:46 BST
Jun 6, 2024
Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.