All Systems Operational
Authentication Services Operational
Single Sign-On service ? Operational
MyAthens user portal ? Operational
Self-registration service ? Operational
Managed Proxy service ? Operational
OpenAthens Federation ? Operational
OpenAthens Wayfinder ? Operational
OpenAthens Keystone ? Operational
Administration Services Operational
Account Administration website ? Operational
Administration API ? Operational
SP Dashboard ? Operational
Yum Repository ? Operational
OpenAthens Reporting ? Operational
OpenAthens Support Operational
Service Desk ? Operational
Telephone Support ? Operational
Service Desk web interface ? Operational
Email notifications ? Operational
Documentation website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 16, 2019

No incidents reported today.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019
Service Desk web interface - Major Outage
Resolved - This incident has been resolved.
Jun 13, 09:42 BST
Identified - We are currently experiencing a major outage with the following service(s):
Service Desk web interface

Our maintenance on this service is overrunning and we aim to restore the service as soon as possible.
Jun 13, 09:00 BST
Support Services - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 13, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 07:01 BST
Scheduled - We will be performing scheduled maintenance on the following service(s):
Service Desk web interface

There could be disruption to services.
Jun 11, 08:57 BST
Jun 12, 2019

No incidents reported.

Jun 11, 2019
Support Services - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 11, 09:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 07:00 BST
Scheduled - We will be performing scheduled maintenance on the following service(s):
Service Desk web interface

There could be disruption to services.
Jun 5, 10:02 BST
Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019
Service Desk web interface - Major Outage
Resolved - This incident has been resolved.
Jun 8, 07:14 BST
Investigating - We are currently experiencing a major outage with the following service(s):
Service Desk web interface

Further investigation is underway, and we will aim to provide more information in the next hour.
Jun 8, 06:31 BST
Jun 7, 2019

No incidents reported.

Jun 6, 2019

No incidents reported.

Jun 5, 2019

No incidents reported.

Jun 4, 2019

No incidents reported.

Jun 3, 2019
Managed Proxy service - Partial Outage
Resolved - This incident has been resolved.
Jun 3, 12:37 BST
Investigating - We are currently experiencing a partial outage with the following service(s):
Managed Proxy service

Access is still available for resources, however, customers will need to accept the browser warning to gain access. Further investigation is underway, and we will aim to provide more information in the next hour.
Jun 3, 10:02 BST
OpenAthens Services - Partial Outage
Resolved - As the service has now been stable for some time we are resolving this incident.
Jun 3, 00:30 BST
Monitoring - Full service has now been restored. We will continue to monitor things for the time being.
Jun 3, 00:10 BST
Update - Unfortunately our cloud hosting provider is still experiencing issues. We will continue to monitor the situation and provide further updates as soon as anything changes..
Jun 2, 23:04 BST
Investigating - We are currently experiencing a partial outage and degraded performance with several OpenAthens services. This is due to networking issues with our hosting provider.

Further investigation is underway, and we will aim to provide more information in the next hour.
Jun 2, 19:50 BST
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