OpenAthens Status

OpenAthens service desk - opening hours on Tuesday 29 November

Monitoring - On Tuesday 29 November our service desk opening hours will be 02:00 – 17:30 UK time, so that we can bring our excellent customer support team together for a day.

We’ll return to our normal opening hours of 02:00 – 22:00 from Wednesday 30 November.
Nov 28, 2022 - 09:10 GMT

Authentication Point Operational

Authentication API Operational

Authentication broker Operational

Managed Proxy service Operational

OpenAthens Federation Operational

OpenAthens Keystone Operational

Wayfinder Operational

MyAthens user portal Operational

Self-registration service Operational

Account Administration website Operational

Administration API Operational

OpenAthens Reporting Operational

SP Dashboard Operational

Service Desk portal Operational

Documentation website Operational

Email services Operational

Service Desk Telephony Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

OpenAthens Upgrade Nov 30, 2022 08:00-09:00 GMT

We're performing upgrades on the following service to keep them up to date and secure.

These services will be affected:

Managed Proxy service

We will do our best to keep it to a minimum but you may see some disruption to the service.
Posted on Nov 25, 2022 - 12:24 GMT

OpenAthens Upgrade Dec 5, 2022 08:00-09:00 GMT

We're performing upgrades on the essential backbone of the OpenAthens service to keep everything up to date and secure. This includes all of our key services as outlined here.

We will do our best to keep it to a minimum but you may see some disruption to the OpenAthens service
Posted on Nov 28, 2022 - 09:15 GMT

Past Incidents

Nov 30, 2022

No incidents reported today.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

OpenAthens Upgrade

Completed - The scheduled maintenance has been completed.
Nov 28, 08:01 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 06:00 GMT

Scheduled - We're performing upgrades on the following services to keep them up to date and secure.

These services will be affected:
Account Administration website
Administration API

We will do our best to keep it to a minimum but you may see some disruption to the Account Administration website.
Nov 23, 12:35 GMT

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

OpenAthens Upgrade

Completed - The scheduled maintenance has been completed.
Nov 24, 09:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 07:00 GMT

Scheduled - We're performing upgrades on the essential backbone of the OpenAthens service to keep everything up to date and secure. This includes all of our key services as outlined here.

We will do our best to keep it to a minimum but you may see some disruption to the OpenAthens service
Nov 8, 16:15 GMT

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

OpenAthens Upgrade

Completed - The scheduled maintenance has been completed.
Nov 21, 08:01 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 06:00 GMT

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

OpenAthens Upgrade

Completed - The scheduled maintenance has been completed.
Nov 17, 09:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 07:00 GMT

Nov 16, 2022

No incidents reported.