Identified - On Tuesday 16th October, at 10:49 AM UK Time we disabled certain legacy SSL connection protocols to enhance the security of our services. This caused issues with some customers running services that unbeknownst to us were dependent on the legacy protocol. We have reverted the change and will be working with these customers to implement the necessary upgrades to their services before re-applying the change in the near future. The change was reverted on Tuesday 16th October, at 18:44 PM UK Time.
Oct 18, 11:51 BST
Both services have now been restored. The root cause is still being investigated by our on call engineers. Further information will be provided once it becomes available. We apologise for any inconvenience the outages may have caused you.
Oct 7, 01:18 BST
The OpenAthens Archive Statistics and Service Desk web interface services are currently unavailable. Our engineers are investigating the issue.
Oct 7, 00:49 BST