All Systems Operational
Authentication Point ? Operational
Authentication API ? Operational
Authentication broker ? Operational
Managed Proxy service ? Operational
OpenAthens Federation ? Operational
OpenAthens Keystone ? Operational
Wayfinder ? Operational
MyAthens user portal ? Operational
Self-registration service ? Operational
Account Administration website ? Operational
Administration API ? Operational
OpenAthens Reporting ? Operational
SP Dashboard ? Operational
Service Desk portal ? Operational
Documentation website ? Operational
Email services ? Operational
Service Desk Telephony Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
OpenAthens Upgrade Dec 7, 06:00-08:00 GMT
We're performing upgrades on the following services to keep them up to date and secure.

These services will be affected:
Account Administration website
Administration API

We will do our best to keep it to a minimum but you may see some disruption to the Account Administration website.
Posted on Dec 1, 11:45 GMT
OpenAthens Upgrade Dec 8, 06:00-08:00 GMT
We're performing upgrades on the following services to keep them up to date and secure.

These services will be affected:
Account Administration website
Administration API

We will do our best to keep it to a minimum but you may see some disruption to the Account Administration website.
Posted on Dec 2, 06:43 GMT
OpenAthens Upgrade Dec 9, 06:00-08:00 GMT
We're performing upgrades on the following services to keep them up to date and secure.

These services will be affected:
Account Administration website
Administration API

We will do our best to keep it to a minimum but you may see some disruption to the Account Administration website.
Posted on Dec 2, 06:43 GMT
Past Incidents
Dec 4, 2021

No incidents reported today.

Dec 3, 2021
Degradation Of Service - P2 - Managed Proxy Service
Resolved - The cause of yesterday's issue with the proxy service was identified and we are working to mitigate the underlying cause as soon as possible. We apologise for any inconvenience this caused you.
Dec 3, 08:28 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 2, 13:23 GMT
Identified - We’re looking into an issue that’s affecting the following service for some users.

Managed proxy service

Our team is working to understand what has caused the issue and we will update you within the next hour.
Dec 2, 13:08 GMT
Dec 2, 2021
Dec 1, 2021
OpenAthens Upgrade
Completed - The scheduled maintenance has been completed.
Dec 1, 08:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 06:01 GMT
Scheduled - We're performing upgrades on the essential backbone of the OpenAthens service to keep everything up to date and secure. This includes all of our key services as outlined here.

We will do our best to keep it to a minimum but you may see some disruption to the OpenAthens service
Nov 25, 11:56 GMT
Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021
OpenAthens Upgrade
Completed - The scheduled maintenance has been completed.
Nov 22, 08:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 06:00 GMT
Scheduled - We're performing upgrades on the following services to keep them up to date and secure.

These services will be affected:
Account Administration website
Administration API

We will do our best to keep it to a minimum but you may see some disruption to the Account Administration website.
Nov 16, 13:05 GMT
Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

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