All Systems Operational
Authentication Point ? Operational
Authentication API ? Operational
Authentication broker ? Operational
Managed Proxy service ? Operational
OpenAthens Federation ? Operational
OpenAthens Keystone ? Operational
Wayfinder ? Operational
MyAthens user portal ? Operational
Self-registration service ? Operational
Account Administration website ? Operational
Administration API ? Operational
OpenAthens Reporting ? Operational
SP Dashboard ? Operational
Service Desk portal ? Operational
Documentation website ? Operational
Email services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
OpenAthens Upgrade Jul 13, 06:00-07:00 BST
We're performing upgrades on the following service(s) to keep them up to date and secure.

These services will be affected:

Account Administration website
Administration API

We will do our best to keep it to a minimum but you may see some disruption to the service(s)
Posted on Jul 6, 11:46 BST
Past Incidents
Jul 10, 2020

No incidents reported today.

Jul 9, 2020
Completed - The scheduled maintenance has been completed.
Jul 9, 06:22 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 06:00 BST
Scheduled - We're performing upgrades on the following service(s) to keep them up to date and secure.

These services will be affected:
Account Administration website
Administration API

We will do our best to keep it to a minimum but you may see some disruption to the service(s)
Jul 6, 11:45 BST
Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020
Completed - The scheduled maintenance has been completed.
Jul 2, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 06:01 BST
Scheduled - We're performing upgrades on the following service(s) to keep them up to date and secure.

These services will be affected:
Account Administration website
Administration API

We will do our best to keep it to a minimum but you may see some disruption to the service(s)
Jun 29, 16:29 BST
Jul 1, 2020

No incidents reported.

Jun 30, 2020
Completed - The scheduled maintenance has been completed.
Jun 30, 06:41 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 06:00 BST
Scheduled - We're performing upgrades on the following service(s) to keep them up to date and secure.

These services will be affected:
Authentication Point
Authentication API

We will do our best to keep it to a minimum but you should not see some disruption to the service(s)
Jun 25, 12:37 BST
Completed - The scheduled maintenance has been completed.
Jun 30, 06:40 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 06:16 BST
Scheduled - We need to perform essential upgrades on the following service(s) to keep them up to date and secure.

These services will be affected:
Account Administration website
Administration API

We will do our best to keep it to a minimum but you may see some disruption to the service(s)
Jun 23, 19:29 BST
Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020
Resolved - This incident has been resolved.
Jun 26, 10:08 BST
Monitoring - Please note a change to the opening hours of the OpenAthens service desk for Thursday 25 June. Due to staff training, our opening hours will be 09:00-17:30 GMT on this day only.

Our usual opening hours of 07:00-22:00 GMT will resume from Friday 26 June.
Jun 23, 10:47 BST