All Systems Operational

Authentication Point Operational
Authentication API Operational
Authentication broker Operational
Managed Proxy service Operational
OpenAthens Federation Operational
OpenAthens Keystone Operational
Redirector Operational
Wayfinder Operational
MyAthens user portal Operational
Self-registration service Operational
OpenAthens Compass dashboard Operational
Administration API Operational
OpenAthens Reporting Operational
SP Dashboard Operational
Service Desk portal Operational
Documentation website Operational
Email services Operational
Service Desk telephony Operational
OpenAthens Connect dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 4, 2026

No incidents reported today.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Service Outage - Authentication Point - P2
Resolved - Following the fix at 14:16 UK time and after monitoring our service, we are now confident that this has been resolved.

If you are still having issues then please contact our service desk: https://www.openathens.net/support
Apr 30, 14:57 BST
Monitoring - We have applied a fix to the issue at 14:16 UK time, everything is working as expected and all services are up and running.

We are keeping a close eye on things, if the situation changes we will keep you up to date.

If you are still having issues then please contact our service desk team: https://www.openathens.net/support
Apr 30, 14:33 BST
Investigating - We’re looking into an issue that's preventing OpenAthens users from accessing the following service.

Authentication Point

The issue started at 14:00 BST

Our team is working to understand what has caused the issue and we will update you within the next hour.
Apr 30, 14:17 BST
Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026
Degradation Of Service - Redirector - P2
Resolved - An outage occurred between 08:34 and 11:21 BST during a routine upgrade of the Managed Proxy service. Customers accessing certain resources via the Redirector (https://go.openathens.net). During that time users would have seen a phishing error.

We applied a fix as soon as we became aware of the incident which restored the service to full functionality.
Apr 21, 08:30 BST
Apr 20, 2026

No incidents reported.

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