Service Outage - Authentication Point - P2

Incident Report for OpenAthens

Resolved

Following the fix at 14:16 UK time and after monitoring our service, we are now confident that this has been resolved.

If you are still having issues then please contact our service desk: https://www.openathens.net/support
Posted Apr 30, 2026 - 14:57 BST

Monitoring

We have applied a fix to the issue at 14:16 UK time, everything is working as expected and all services are up and running.

We are keeping a close eye on things, if the situation changes we will keep you up to date.

If you are still having issues then please contact our service desk team: https://www.openathens.net/support
Posted Apr 30, 2026 - 14:33 BST

Investigating

We’re looking into an issue that's preventing OpenAthens users from accessing the following service.

Authentication Point

The issue started at 14:00 BST

Our team is working to understand what has caused the issue and we will update you within the next hour.
Posted Apr 30, 2026 - 14:17 BST
This incident affected: Authentication Point.
← Current Status Powered by Atlassian Statuspage