Account Administration website - Partial Outage

Incident Report for OpenAthens

Resolved

An issue was found that caused local account user activity not to be returned in certain cases, this has now been fixed.
Posted Apr 29, 2019 - 14:27 BST

Update

We are continuing to investigate this issue.
Posted Apr 26, 2019 - 15:32 BST

Investigating

We are currently experiencing a partial outage with the following service(s):
Account Administration website

Local account activity is currently unavailable and we will update you in due course.
Posted Apr 26, 2019 - 15:29 BST
This incident affected: Account Administration website.