Degradation Of Service - Authentication Point - P3

Incident Report for OpenAthens

Resolved

Some OpenAthens customers may have experienced difficulties when accessing online resources between 08:15 15th June and 13:30 17th June UK time. This was caused by a parsing issue that was introduced with a recent release of the OpenAthens authentication point. We rolled back this release to resolve the problem. We apologise for any inconvenience this caused.

Posted Jun 15, 2026 - 08:00 BST