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Current service health OpenAthens Service Status feed

The table below contains the most up-to-date information about OpenAthens service availability. Check back here for the latest service information. If you are experiencing an issue that is not listed below, then please report the issue.

Status at: October 20, 2014, 10:40 am

ServiceDetailsStatus
OpenAthens MD Single Sign-On serviceService operating normally
OpenAthens Account Administration website13 October 2014 UK time
Further to our previous update regarding a number of customers in the USA being unable to access this service; we have received confirmation from our ISP (Internet Service Provider) that there are no routing issues on their network.  Customers are advised to contact their own ISP if they are still experiencing issues.
OpenAthens DSP Administration websiteService operating normally
OpenAthens APIService operating normally
MyAthens user portalService operating normally
MyAthens self-registration servicesService operating normally
OpenAthens Downloads websiteService operating normally
OpenAthens Proxy servicesService operating normally
OpenAthens Service Desk web interface10 October 2014 UK time
Please note that some users may see 'Access denied' when accessing the Service Desk web interface. For users seeing this message please clear your browser cookies and refresh. Please accept our apologies for any inconvenience caused.

09 October 2014 UK time
Please note that we are experiencing intermittent issues with this service and some users may receive an error message when logging a support call from within the administration area. For users receiving errors please log a call by going directly to https://www.eduserv.org.uk/support/openathens/ We are currently investigating the root cause of this issue and will provide further updates in due course.

Please accept our apologies for any inconvenience caused.
OpenAthens Telephone SupportService operating normally
OpenAthens Yum RepositoryService operating normally
ESDU data serviceService operating normally
Email servicesService operating normally
OpenAthens Service DeskService operating normally
Administration Area statistics reportingService operating normally
OpenAthens SP DashboardService operating normally
All OpenAthens servicesService operating normally
OpenAthens Federation ManagerService operating normally
OpenAthens FederationService operating normally
OpenAthens Documentation websiteService operating normally
Account bulk upload administration serviceService operating normally
Customised self-registration servicesService operating normally

Service operating normally Service is running slowly or has intermittent problems
Service disruption Information

Note: All times on this page are listed as UK time.